Safe Gaming

At 123ga Responsible Gaming
The Complete Guide to Responsible Gaming

Gaming is for fun, not stress. 123ga believes that when every member plays within their own limits, gaming becomes a healthy form of entertainment. Find out here how to manage your budget, use self-exclusion, and play responsibly.

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Responsible Gaming Commitment
123ga is always by your side
Benefits of Setting a Budget Limit
Self-Exclusion Option
Age Verification System
Breaks & Cooling-Off Period

Responsible Gaming

123ga's Responsible Gaming Features

We don't just offer games — we look out for you too. Use these features to keep your gaming experience healthy and enjoyable.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it can't be changed easily — that's by design, to keep you protected.

Self-Exclusion

If you feel you need a break from gaming, you can suspend or permanently close your account. Choose 6 months, 1 year, or permanently — it's entirely your call.

Session Time Limit

Set a time limit for how long you play in one session. Once the limit is reached, 123ga will automatically alert you or end the session.

Loss Limit

Decide in advance the maximum amount you're willing to lose in a day or a week. Once you hit that limit, no more bets can be placed — simple and effective.

Reality Check

At regular intervals, 123ga will remind you how long you've been playing and how much you've won or lost. Stay informed, stay in control.

Age Verification (KYC)

123ga strictly upholds the 18+ rule. Age verification is required at registration. Minors are not permitted to play on 123ga under any circumstances.


What does responsible gaming actually mean?

Many people assume responsible gaming means playing less or quitting altogether — but that's not the case at all. It's about knowing your limits, sticking to a budget, and enjoying gaming while keeping your wellbeing in check.

Responsible gaming at 123ga means knowing your limits, recognizing when to take a break, and making sure gaming doesn't affect other areas of your life. Gaming is entertainment, not a way of life.

123ga wants every member to play happily and safely. That's why we've built a range of tools and support systems you can use at any time.

Keep in Mind: Gaming is for entertainment only. Never use money earmarked for essential expenses — food, rent, or your family's needs — in your gaming budget. Responsible gaming means being responsible to yourself and those who depend on you.

How to Recognize the Warning Signs?

Gaming addiction develops gradually. Often you don't realize when healthy entertainment has turned into a problem. Watch out for the warning signs below.

Warning Signs
  • Chasing losses by placing larger bets to recover lost money
  • Using household or emergency funds for gaming
  • Lying to family or friends about gaming
  • Feeling restless, irritable, or angry when unable to game
  • Skipping work or studies to keep gaming
  • Repeatedly trying to cut back on gaming but failing
  • Playing for long stretches while skipping sleep or meals

If you notice any of the signs above in yourself, treat it as a warning. Don't try to handle it alone — reach out to the 123ga Support Team or activate self-exclusion.

123ga's Safe Gaming Tools

After logging in to 123ga, head to Account Settings to find the tools below. They are completely free and can be activated at any time.

1
Deposit Limit

Set a daily, weekly, or monthly deposit cap. Reducing your limit takes effect immediately; increasing it requires a 7-day waiting period.

2
Loss Limit

Set a maximum loss limit before you start. Once you reach that limit, betting stops automatically.

3
Session Time Limit

Set a limit on how long you play in one go. When time is up, you'll get a notification and the session will end. You can play again the next day.

4
Cooling-Off Period

Take a short break from gaming for anywhere between 1 day and 6 weeks. During this time you won't be able to log in, but your account won't be closed.

5
Reality Check Alert

A pop-up will appear on screen every 30, 60, or 90 minutes — reminding you how long you've been playing and your current financial position.

6
Self-Exclusion

Close your account for 6 months, 1 year, 2 years, or permanently. Opening a new account during self-exclusion is not permitted.

Smart Budget Planning

Budgeting is the most important part of responsible gaming. Before you play on 123ga, set yourself a budget and stick to it.

Simple Rules for Building a Budget

  • Separate from Your Monthly Entertainment Budget: Set aside a dedicated gaming budget, just like you would for movies, restaurants, or other entertainment.
  • Only Use Disposable Income: Never use money for gaming that you can't afford to lose.
  • Don't reinvest your winnings: When you win, withdraw a portion — don't put it all back in.
  • Track Your Weekly Spending: Track your own deposits and withdrawals at a glance.
Tips: Set a deposit limit on 123ga at the start of each month. That way, you won't face overspending pressure at the end of the month. When the budget runs out, that's your signal — gaming is done for the month.

How to Set Up Self-Exclusion

If you feel you need a longer break, self-exclusion is the most effective step. You can set it up easily using the steps below.

Log in to your account

Log in to 123ga, click on your profile icon, and open "Account Settings".

Go to the "Responsible Gaming" section

Go to Settings and click on the "Responsible Gaming" tab.

Choose Your Self-Exclusion Duration

6 months, 1 year, 2 years, or permanent — choose the duration that works for you.

Confirm

A verification link will be sent to your email. Once clicked, self-exclusion takes effect immediately.

You'll Receive a Confirmation Message

Once self-exclusion is activated, a confirmation will be sent to your registered email. It cannot be cancelled before the selected period ends.

Important: During self-exclusion, 123ga will not send any promotional emails or offers. Your protection is our priority.

Protection of Minors

123ga strictly prohibits gaming for anyone under 18. Age verification is mandatory at registration, and KYC documents may be requested in cases of suspected underage access.

If there are children or teenagers in your household, please:

  • Use a password or PIN on your device to prevent children from gaining access.
  • Always log out at the end of each session.
  • Avoid saving payment details on the platform.
  • Avoid leaving gaming apps installed where children can access them.
  • Use parental control software on shared family devices.

If you suspect a minor has opened an account on 123ga, please notify our Support Team immediately. We will act quickly.

Where Can I Find Help?

You don't have to face a gaming problem alone. The 123ga Support Team is always here for you, and there are organizations that can help with exactly these kinds of issues.

123ga Support Team

For any gaming-related concerns or questions about responsible play, contact our 24/7 support team. We're here to help, not to judge.

Professional Counselling

Seek professional mental health support to address gaming addiction. Mental health services in Bangladesh are now more accessible than ever.

Support from Family & Friends

Talk openly with the people close to you. Family support is one of the most effective ways to overcome a gaming problem.

Self-Assessment Resources

You'll find detailed responsible gaming information in the 123ga FAQ section. Check it out and see how healthy your gaming habits really are.


Self-Assessment

Your gaming habits How healthy is it?

Ask yourself the questions below. If you answer "yes" to most of them, it's time to seek help.

Ask Yourself
Am I spending more on gaming than my budget allows?
Am I placing bigger bets to chase my losses?
Is gaming affecting my work, sleep, or family life?
Have family or friends expressed concern about your gaming?
Do you feel moody or restless when you're not gaming?
Have I tried to stop gaming but found I couldn't?
If more than 2 answers are "Yes": Contact 123ga Support now or activate self-exclusion. Taking that first step is the hardest part — but it's the most important one.

General Questions

About responsible gaming Frequently Asked Questions

Here are answers to the most common questions from our members.

Yes, you can withdraw your account balance during self-exclusion. However, new deposits and all gaming activity will be completely blocked. Contact our support team to process your withdrawal.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 7-day waiting period. This rule is in place for your protection.

No. If you attempt to open a new account using the same details during a self-exclusion period, 123ga will automatically detect and block it. This measure is strictly enforced to ensure responsible gaming.

A cooling-off period is a short break — from 1 day up to 6 weeks — after which your account reactivates automatically. Self-exclusion is longer-term — from 6 months up to permanent — and cannot be cancelled before the period ends.

123ga strictly enforces its 18+ policy. Any account identified as belonging to a minor will be closed immediately and all deposited funds returned. Registering with deliberately false information may be a criminal offence.

Using a deposit limit or session limit has no impact on bonuses. However, activating self-exclusion may cause active bonuses to expire. Your protection always comes before bonuses.

Start Safe

Play responsibly,
Enjoy the experience

Gaming at 123ga is about more than chasing wins — it's a place for safe, enjoyable entertainment. Join today and play responsibly with our suite of responsible gaming tools.

Not for under 18s. Please game responsibly.

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